ECPI University

  • Inside Sales Specialist

    Posted Date 5 months ago(11/23/2018 1:52 PM)
    Requisition ID
    # of Openings
    Employment Status
    Full Time
    Job Family
    Virginia Beach
    United States
  • Overview

    We are currently interviewing for an Inside Sales Administrator position on our sales team. The Inside Sales Administrator will have a key role in helping us to achieve our sales goals. The Inside Sales Administrator will play a large role in maintaining our reputation for excellent training solutions and superior customer satisfaction.


    Inside Sales Administrators also provide support for our Outside Sales Representatives, ensuring impeccable, all-around customer service. Candidates should be goal-oriented and have a strong knowledge of customer service best practices. We are seeking someone who thrives on a team and is committed to success.


    • Organized and able to process orders via email or phone.
    • Detailed thinking, checking for data accuracy in orders and invoices.
    • Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.
    • Collaborative skills needed to liaise with the Outside Sales Reps and internal administration support staff.
    • Clerical skills to provide and update sales and customer records.
    • Computer skills to generate monthly sales reports.
    • Willingness to convey key feedback from customers internally.
    • Commitment to meeting or exceeding sales targets, reporting any deviations.
    • Commitment to staying informed regarding new products and features.



    • High school diploma required.
    • B. S. degree in Marketing, Sales, or relevant field preferred.
    • Proven work experience as a Sales Administrator or another relevant role.
    • 2+ years’ experience in CRM software and Microsoft Office (MS Excel, particularly).
    • Strong knowledge of sales performance metrics and KPIs.
    • Outstanding organizational and multitasking skills.
    • Team-player mindset with high level of dedication to raising the bar for the whole team.
    • Ability to prioritize work and succeed under deadlines.


    Infotec is a nationally recognized training organization empowering clients with world-class training and certification. Founded in 1988, Infotec has been designing and delivering training solutions for State/Local/Federal Government Agencies, DoD, Military Contractors, Regional Businesses, and Large Commercial Corporations for over 28 years.


    Infotec is proud to be an Equal Opportunity Employer.


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